join our team

As we continue to grow and succeed, Manganaro offers job applicants a variety of dynamic opportunities to join our industry-leading staff. From field operations to engineering, project management to administrative responsibilities, Manganaro is constantly looking for best-in-class candidates to join our team.

Based upon our growth needs, our  drywall, masonry, concrete and masonry restoration departments provide field construction opportunities from entry level laborers to supervisors and field managers.

Entry level engineers are enrolled in our unique project management training program, which taps the considerable experience of our senior managers to accelerate the development of project engineers into independent, productive project managers.

Systems Support Specialist (Information Technology/ERP)

  • Anywhere

REPORTS TO:  Business Information Manager

STATUS:            Full-Time

NOTE:  Applicants must be able to work without requiring visa sponsorship now or in the future.

NOTE:  This position requires working on-site in our Beltsville, MD, Office

 

About Manganaro:

We are an award-winning company that truly values the highest quality of service in the industry. Our success is built on our core values, as well as our commitments to our clients and our employees. We specialize in commercial construction in multiple product lines, including drywall, acoustical, masonry, Divisions 8 & 10 (doors/frames/hardware and specialties), concrete repair and restoration, and building envelope.  As we approach 65 years in business, our performance has generated growth opportunities for our team members. Many in senior leadership roles began their careers with Manganaro. Check-out an example of our work at Museum of the Bible – Manganaro Midatlantic – YouTube.  Grow with Manganaro!

Benefits and Perks:

  • Health coverage for you and your family through medical, dental, and vision plans
  • A 401(k) plan with a generous company match
  • Generous PTO and Holiday schedule to assist in maintaining work-life balance
  • Company-paid life, accident and long-term disability insurance
  • Performance reviews, training/development and career opportunities
  • Direct deposit
  • Training and development
  • Daily breakfast and unlimited soft drinks/beverages provided
  • Events/outings: bowling; holiday luncheons; summer BBQ; basketball, softball and golf leagues.

 

JOB SUMMARY

The Systems Support Specialist is responsible for the support of all information systems-related issues along with supporting projects to gather user requirements, design requirements, configurations, testing, and implementation of systems and applications.

 

EDUCATION, EXPERIENCE & TRAINING

  • Associates degree in related field with 1-2 years of full-time experience supporting ERP systems, or an equivalent combination of education and experience sufficient to perform the essential duties of the position.
  • Preferred – Bachelor’s degree in information systems, business, business analytics, accounting, finance, or  equivalent education and experience.

 

KNOWLEDGE, SKILLS & ABILITIES

  • Seeks to and is able to provide excellent customer service to internal and external customers.
  • 1-3+ years of relevant hands-on experience with ERP systems, including trouble-shooting (preferred – Vista by Viewpoint ERP).
  • Strong communication, writing, interpersonal, and analytical skills.
  • Able to understand business needs and anticipate business goals regarding the ERP system.
  • Able to prioritize and manage several milestones and projects efficiently.
  • Able to establish reasonable and attainable deadlines for resolution (effective time management skills).
  • Extensive experience working with Office, heavy on Excel.
  • Able to work responsibly with minimal supervision.
  • Passionate about learning new technologies and improving existing products.
  • General accounting knowledge is a plus.
  • SQL experience is a plus.
  • Preferred Technology Exposure: Vista by Viewpoint, Crystal Reports, Power BI, SSRS, SSIS, VBA, Microsoft Office365.

 

DUTIES AND RESPONSIBILITIES

Essential Functions:

  • Review and resolve ERP support ticket requests for staff.
  • Analyze and diagnose ERP issues.
  • Assist with Vista by Viewpoint administration.
  • Assist with ERP projects, such as platform installations, upgrades, and migrations, data extracts for financial or audit purposes, integration with mobile and cloud technologies, etc.
  • Assist with ensuring the integrity and security of information and access to support company reporting and internal control standards.
  • Work with others to analyze ERP hardware and software malfunctions to assist in diagnosing the root cause of the issue.
  • Work with others to document, update, and maintain ERP policies and procedures.
  • Assist with basic training/support in use of various applications.
  • Leverage change and release management process to ensure all platform updates and upgrades are thoroughly tested and signed-off before go-live.
  • Partner with the ERP vendor regarding product roadmap, enhancement suggestions, and support cases.
  • Become an SME (Subject Matter Expert) for an increasing number of modules and interfaces within ERP.
  • Perform project-based responsibilities for systems-related projects.
  • Test programs or databases, document errors. and recommend necessary changes to ERP systems.
  • Other duties as directed by Business Information Manager.

 

SPECIAL REQUIREMENTS:

  • Position requires signing of a non-disclosure agreement covering confidentiality, non-disclosure, non-solicitation and intellectual property.  This is not a non-compete.
  • A satisfactory background check is required.

Personal Information

How did you hear about us?

Email Registration

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Additional Information

Resume

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Upload your CV/resume or any other relevant file. Max. file size: 25 MB.

Cover Letter

You can use the text area for a cover letter and any supplementary information you would like to provide about your career goals, availability, best times to contact you, etc.

Voluntary Equal Opportunity Questionnaire

As an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. We invite you to complete the optional self-identification fields below used for compliance with government regulations and record-keeping guidelines.

This Applicant Privacy Statement (this “Statement”) applies to all of the information collected on the Careers page of this Site (the “Careers Page”) which is owned and operated by Manganaro Midatlantic, LLC (“Company”) and submitted by you to facilitate your job application (“Applicant Personal Information”). The provisions of the Site general privacy statement and terms of use should be read together with this Statement and are incorporated herein by reference.

The page is designed to support the Company’s recruitment efforts. The Careers Page is not intended for distribution or use in any jurisdiction or country where such distribution or use would be contrary to local law or regulation. Also this Careers Page does not extend binding offers or terms or conditions of employment. Any employment offer that may result from your submitting information in response to a job opening listed on this Careers Page is in accordance with the specific terms of that offer and is not based in any way on the description of the job on this Careers Page. Except as otherwise prohibited by law, nothing on this Careers Page or the Site shall be construed as a contract of employment or as a guarantee of continued employment or employment for any specific duration. Employment with the Company is “at will” and that generally cannot be modified by an employee or representative of the Company. This means if you are hired, either you or the Company can separate your employment at any time without notice or cause.

The Company operates a commercial construction business in eastern United States. You understand and agree that, by applying through this Careers Page for a particular position(s), your application also may be considered for other positions or other positions may be recommended to you based on your qualifications.

Your Consent

Please read this Statement carefully and indicate your acceptance of our collection, retention, use, transfer and disclosure of Applicant Personal Information and the other provisions concerning your application as described in this Statement by clicking the “I Accept” button at the end of this Statement. If you do not accept the terms you will not be allowed access to apply for a position online. 

The Company maintains safeguards designed to protect your Applicant Personal Information. However, statements here and elsewhere on the Careers Page concerning the treatment of your information may not apply with respect to information already in the Company’s possession, such as information obtained by the Company in connection with your current or former employment with the Company, or information that is publicly available to the Company.

Information You Provide

Under this Statement, Applicant Personal Information covers any personal information you submit to apply or search for a position at the Company, which may include:

  • name;
  • log-in and password, for users of the Careers Page;
  • telephone number;
  • mailing address;
  • email address;
  • employment preferences, willingness to relocate, current salary, desired salary;
  • professional and other work-related licenses, permits and certifications
    held;
  • CV, résumé, cover letter, previous work experience and education
    information;
  • gender;
  • race; and
  • veteran/disability status.

We do not require, but you may also voluntarily choose to provide, other relevant information as part of your application. We would prefer that you avoid submitting the following sensitive information, except where such information is legally required, or needed for us to comply with our legal obligations and internal policies relating to diversity and anti-discrimination: medical or health conditions, family medical history, genetic information, sexual orientation, race, ethnic origin, religious or philosophical beliefs, marital status, trade union membership, sex life, creed, nationality, national origin, and/or color.

Any information you submit must be true, complete, not misleading and you must have the lawful right to provide it. If not, this may lead to a rejection of your application during the application process or disciplinary action including immediate dismissal if you have been employed. If you intend to provide us with details of a reference or any other third party as part of your CV/résumé, it is your responsibility to obtain consent from that third party prior to passing the personal information to us.

The provision of personal information, including on the Careers Page, is voluntary. Please note however that the failure to provide sufficient information may result in the Company being unable to consider you for employment, promotion, transfer, or relocation.

Use of Applicant Personal Information

The information that you submit in your application on the Careers Page may be accessed, collected, used, transferred and disclosed by employees, consultants and/or service providers of the Company for our recruitment functions and for related management and planning purposes, including, as permitted by local law, to:

  • process your application;
  • assess your capabilities and qualifications for a job;
  • provide to you any services available on the Careers Page from time to time;
  • communicate with you;
  • comply with any applicable law or regulation;
  • compile internal reports, including diversity and distribution metrics;
  • monitor and record services whether provided by us or a third party; and
  • conduct background checks if you are offered a job.

Applicant Personal Information about you will be added to the Company’s candidate database and will be used for the purposes of considering whether your profile is suitable for other job vacancies at the Company. If we elect to make you an offer, personal information you submit may be incorporated into our human resources system and used to manage the new-hire process. If you become an employee, any personal information that you submit may become part of your employment file and may be used for other employment/work-related purposes as permitted by local law.

Disclosure of Applicant Personal Information 

Applicant Personal Information about you will be reviewed by Company employees or agents who have a business need to access such personal information and may include recruiters, human resources personnel, technical services personnel and managers or their designees.

We may share Applicant Personal Information about you with selected service providers or consultants acting on our behalf, such as third parties assisting the Company with the operation of the Careers Page and the storage of information collected on the Careers Page. These third parties will be required to use appropriate measures to protect the confidentiality and security of personal information which are no less protective that those set out in this Statement.

The Company also may disclose Applicant Personal Information about you in order to: (1) protect the legal rights, privacy, safety or property of the Company or its employees, agents, contractors, customers or the public; (2) protect the safety and security of visitors to our web Careers Pages or other properties; (3) protect against fraud or other illegal activity or for risk management purposes; (4) respond to inquiries or requests from public or legal authorities, including to meet national security or law enforcement requirements; (5) permit the Company to pursue available remedies or limit the damages that we may sustain; (6) enforce the Site’s Terms of Service; (7) respond to an emergency; (8) comply with the law or legal process; (9) effect a license, sale or transfer of all or a portion of the business or assets (including in connection with any bankruptcy or similar proceedings); or (10) manage or arrange for acquisitions, mergers and re-organizations.

Data Retention

We are required to temporarily retain certain information relating to candidates applying for jobs. If there is no activity in relation to Applicant Personal Information, the Company may remove it from its database, subject to our data retention obligations and policies and any applicable legal or regulatory obligations or for the period of time permitted by local laws, for the purpose of considering whether your skills are suitable for other opportunities. Note that we may delete personal information about you at any time (including your CV/résumé), without any reason. Therefore, please retain your own copy of the personal information provided to us.

Changes to Statement

We reserve the right to amend this Statement at any time without advance notice in order to address future developments of the Company, the Careers Page or changes in industry or legal trends. We will post the revised Statement on the Careers Page or announce the change on the home page of the Careers Page. You can determine when the Statement was revised by referring to the “Last Updated” legend on the top of this Statement. Any changes will become effective upon the posting of the revised Statement on the Careers Page. By continuing to use the Careers Page following such changes, you will be deemed to have agreed to such changes. If you do not agree with the terms of this Statement, in whole or part, you can choose to not continue to use the Careers Page.

Contact Us

If you have questions or requests, please feel free to contact us at the following address:

Manganaro Midatlantic, LLC
6405-D Ammendale Road
Beltsville, MD 20705

Tel: (301) 937-0580
Fax: (301) 937-0588
rweiss@www.manganaro.com

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